Is your bank’s leadership strategizing for your success?

by

Anna Alvarado, Chief Legal Officer at Texas Capital Bank, credits her success and prestigious title to the team that surrounds her. When she talks about the work at Texas Capital Bank, Alvarado says that it’s, “a lot of blood, sweat and tears, but the beauty of it is the talent.”

Early in her career, Alvarado knew she shouldn’t be intimidated by others because she is a woman in the workforce. “I decided that it was my job to make people comfortable with me. Period.” It’s something she has continued to exhibit in her current role. In eight short months, Alvarado has already been a huge contributor to the transformation of Texas Capital Bank.

Alvarado credits many of her leadership characteristics to her various past experiences in service. Her goal and motto in leadership was founded from her opportunity to contribute to making lives better through ACH Child and Family Services. “For me, in giving back, if I somewhere along the way improve someone’s life…that for me is super fulfilling,” she says. “Growing up with very limited money, I was fortunate to meet people along the way who opened the door for me and listened. I learned how much something like that can change someone’s life.”

When looking back to see what Alvarado found so spectacular about Texas Capital Bank, she expounded on the one-on-one approach with both consumer-driven and corporate banking. She mentioned how the pandemic and the impacts of the war in Ukraine might affect clients, as well as housing and mortgage rates. “We are proactive with our clients, we’re not sitting back waiting for the client to call us…quite the contrary. We ask how is this affecting you and how can we help? That is exactly how we’ve managed some of those social issues that we’ve seen.”

Alvarado notes she can’t help but comment on the downturn in the markets and the increase in rates in today’s economy. She’s impressed, however, with the strategies and proactive stance that Texas Capital Bank takes in caring for their clients through these hard times. “We have a finger on the pulse of everything that is going on and being practiced… a lot of our commercial clients are mortgage brokers. Working with them hand-in-hand with some of the stuff that is going on is real-time for us, daily almost.”

When Alvarado looks at the future of the banking industry, she emphasizes that there is quite a transformation taking place in the industry with block chain technology becoming available. “It’s going to be very interesting,” Alvarado says. “I think we’re in the middle of a transformation, being more open towards new technologies that are coming down.”

Many national and regional banks are trying to keep up with new technologies in order to maintain relevance in an everchanging society. “There are a lot of companies out there trying to fulfill that need,” she says. “The trend I’m seeing – there will be very niche financing companies. I think that there will be more options for sure.” As for Texas Capital Bank, they are being targeted and strategic in how they manage that space.

“Our clients will never outgrow us with changes we’re making and enhancements we’re offering. Part of that vision was rolling out the broker-dealer within the bank. What it allows the bank to do is to service the clients that would otherwise go to New York or San Francisco to do deal offerings or to do an acquisition or to sell off a major division. Being the only full-service bank in Texas that is a regional bank, that is what makes us unique. We have a lot of really great things that help us position ourselves to be that,” she says.

Texas Capital Bank offers many banking solutions that thousands of Texans rely on each year. Earlier this year, Texas Capital Bank was named the #1 Most Trusted Bank in America by Newsweek in its inaugural list of America’s Most Trusted Companies 2022. This reputation was built by providing outstanding experiences and best-in-class financial solutions while working through multiple economic cycles. This honor is consistent with Texas Capital Bank’s commitment to act with transparency, candor and discipline as they continue to build toward becoming the flagship financial services firm headquartered in Texas.

If you’re ready to connect with a team of bankers that’s focused and motivated by empowering your success, call Texas Capital Bank’s Fort Worth office at 817.852.4000 or visit www.texascapitalbank.com to learn more about its services.

The views and opinions expressed in this article are those of the author and do not necessarily reflect the views and opinions of Texas Capital Bank.